Food

Zpizza Customer Satisfaction Survey

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The Zpizza Customer Satisfaction Survey, found at Zpizzafeedback.com, is an online questionnaire designed by Zpizza to help improve customer satisfaction.

You can also get a pizza voucher for a free small pizza and can join the ZTribe and get special offers. See below for more information.

About Zpizza

Zpizza, which is commonly known as “Z” by its customers, is an American pizza franchise business. Its headquarters is located in Newport Beach, California, although it has many locations across the United States. It was founded by Sid Fanarof in 1986 in Laguna Beach, California and today it has many restaurants in Los Angeles, the Bay Area, Phoenix and Raleigh.

In addition to selling pizzas, Zpizza also sells a variety of sandwiches and salads. Customers can place their orders online and have the option of creating their own customized pizzas from a wide selection of crusts, cheeses, sauces and toppings.

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How to Participate in the Zpizza Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent Zpizza receipt that contains an invitation for the survey.

Instructions:

  1. Go to Zpizzafeedback.com.
  2. Enter the phone number for the location, date of your experience and the order or ticket number into the right boxes and click start.
  3. Select whether you want to take a short survey or a longer survey to receive a free voucher.
  4. Select how often you order from the restaurant.
  5. Select how satisfied you were with the value using a five-point scale.
  6. Select the time frame of your experience and the day of the week you visited.
  7. Select the way you ate, for example, delivery or dined in.
  8. Answer whether you used a special offer, coupon or any other deal.
  9. Using the scale from above, answer questions about your experience. A small pop up will show after answering to ensure your answer is correct and what you wanted to say. This will span a few pages.
  10. Using the same scale in a different format, select your answer to each statement.
  11. Answer some yes or no questions.
  12. Select all the items you ordered.
  13. Answer more questions about your food.
  14. Answer classification questions.
  15. Enter your email and receive your free voucher which can be printed out. You will also subscribe to their program.

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