Overwaitea Food Group Customer Satisfaction Survey

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The Overwaitea Food Group Customer Satisfaction Survey, which is available at www.overwaitea.com/survey, is a series of questions developed by the company to gain deeper insight into their customer’s experience. The company uses the information provided by the customers to continue making positive changes in every sector. To make the survey accessible to all their customers, it is available online.

Upon choosing to take this survey, you are providing the company with information which is extremely valuable to them. If you are happy with your experience, after visiting the store, it shows that those elements are working well. However, if you were unhappy because of an unpleasant experience, it tells the company that they need to improve and change those elements.

About Overwaitea Food Group

Overwaitea Food Group opened its first store in 1915, in New Westminister BC. The company went on to become the largest food store chain which is western-based, in Canada. Even though the company has been in the industry for more than 100 years, they still stay as close as possible to the community and customers. Fun, innovation, integrity, people, and service are the main values of the company, which it follows religiously, to deliver world-class home, health, and food solutions.

To ensure that the company continues to make a positive impact on its community, they invested in environmental sustainability. Most of the products that are available in their stores are eco-friendly. They continue to find new ways to eliminate waste production, with the aim of making the figure reach zero in the future. Another aim of the company is to utilize 100% renewable energy, by upgrading operating procedures, store designs, and equipment.

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How to Participate in the Overwaitea Food Group Customer Satisfaction Survey

You Must:

  1. The ability to read and write in English.
  2. Have access to a personal device such as a computer or a smartphone, which can connect to the Internet.
  3. Have a receipt from Overwaitea Food Group for your latest purchase.

Instructions:

  1. Enter http://www.overwaitea.com/survey to go the company’s official survey.
  2. The site will ask you to enter the details from your receipt, such as transaction code, purchase date, and lane number. If you are unable to find them, the site has a sample receipt, which highlights the location of all the necessary information.
  3. Answer the questions with diligence and honesty, as the company will be using the provided information. Take extra time, if needed, to go through all the questions properly.

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Conclusion:

The answers you provide in the questionnaire are extremely useful to the company, as it gives them a proper direction on how to improve their products and services. Thank you, for taking time from your busy schedule to complete the survey.
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