Food

On The Border Guest Satisfaction Survey

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The On The Border Guest Satisfaction Survey, found at www.OTBsurvey.com, is an online questionnaire designed by On The Border that allows the company to find out what areas of the store need updating. In most cases, it is services, but sometimes products are also updated. This survey is done online for your convenience.

If you take the survey, you have a voice. You can tell the company what you like or what you didn’t like. It is always best to tell about every situation you encountered at the restaurant, as this is the best way the company can learn what works and what doesn’t. You will also receive a coupon for a free bowl of Queso on your next visit. There are restrictions and you can print the coupon immediately or have it emailed to you.

About On The Border

On The Border fires up Tex-Mex cuisine for customers at over 160 restaurants each day. For over 30 years, diners have visited these restaurants for a casual but flavorful dining experience. Most people know On The Border for its fajitas and selection of alcohol. Each restaurant serves a large variety of Tex-Mex dishes, though.

Likewise, On The Border is known as a popular destination for Taco Tuesday. The company operates locations around the United States as well as a handful of restaurants in other countries. On The Border focuses on providing flavor at a reasonable price in restaurants with a unique atmosphere.

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How to Participate in the On The Border Guest Satisfaction Survey

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You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent On The Border receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.OTBsurvey.com.
  2. You will need to enter the survey code (found at the bottom of the receipt) in the first text box. In the second drop down boxes, enter the date. The third drop down box area will be for the time, and the last two text boxes will be the check number and server name, if known. All of this information is on the receipt and there is a sample receipt to show you.
  3. Answer questions. Please use honesty while answering.
  4. Print the coupon. If you do not have access to a printer currently, you can provide your email address and print it at a later date.

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