UK Survey

Matalan Customer Satisfaction Survey

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The Matalan Customer Satisfaction Survey, found at www.Matalan-survey.co.uk, is an online questionnaire designed by Matalan that can improve customer satisfaction, which is helpful. This survey is done online for your convenience.

Leaving feedback is a good thing. You get to tell the company what you feel about your experience; the company can start to make needed improvements based on what customers say goes well and goes wrong. You can also win £100 Matalan vouchers in a sweepstakes for participating in the survey.

About Matalan

Matalan is a well-known British fashion retailer with headquarters in Knowsley, UK. The company is also offering various homewares. It was founded by the businessman John Hargreaves back in 1985. Since then, it has grown to over 200 stores across the country with annual revenues exceeding £1 billion.

Most of its stores are located out of town with an average floor area of 30,000 square feet. These have four departments, namely Men’s, Women’s, Kid’s and Homewares. There are also jewellery and books by concessionaires. They run a loyalty program through a rewards card. Matalan sells its own brands in addition to known brands from other manufacturers.

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How to Participate in the Matalan Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Instructions:

  1. Go to www.Matalan-survey.co.uk.
  2. Select whether you had a receipt or an invitation card by clicking the entry button above the picture.
  3. Enter the store number from the invitation card or the branch number from the receipt, then click enter. You can also view the previous winners from this page and more.
  4. Answer questions. These questions will help you rate the experience you had. Read all directions carefully and read each question carefully. If you have a multiple-choice question, it may allow you to choose more than one answer; this is why reading directions is important. Whenever you see a text box, it is optional to use it, though it is in your best interest. You can provide extra information that the company might need.
  5. Enter the draw. Follow the directions and enter the contact information into the right boxes. You will be asked for your name and email address or telephone number. If you don’t want to enter the draw, close your browser window.

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