Grocery Store

Big Y Survey

Advertisement

The Big Y Survey, found at www.Bigy.com/survey, is an online questionnaire designed by Big Y that helps them make improvements to their stores, especially customer service. Measuring customer service can be exceptionally difficult, but the surveys are able to help them do this. The survey is done online for convenience.

Leaving your feedback may seem tiresome, but it is actually quite quick and simple, plus it will help the company greatly. Consider that the company is interested in keeping their customers. It can be difficult to do this if the customers aren’t happy. Therefore, the company must find out what the customers like and don’t like and then make changes where necessary. They can’t do this if their customers don’t have a way to tell them. You will also have a chance to win a gift card to Big Y for $250.

About Big Y

Big Y is a small American grocery chain that was founded back in 1936 in Chicopee, Massachusetts. One of the largest independently owned New England supermarket chains, in 2005 Forbes magazine named Big Y the 26th largest private company in the United States at the time of publication.

As of September 2016, the Big Y chain boasted of 69 supermarkets that are mostly located within the metropolitan areas of Worcester, Greater Boston, Springfield and Hartford. Some of these locations also offer free child care to customers while they shop. This program is referred to as the Little Y Kid’s Club.

Advertisement

How to Participate in the Big Y Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Instructions:

  1. Go to www.Bigy.com/survey.
  2. Read the information about the survey, the drawing, and the company. Click the button to begin.
  3. Enter the express savings club card number from your receipt. The number four has been provided as a requirement, so leave this alone and type in the 11 other numbers. The number will immediately be validated. Select the store location from the drop down menu.
  4. Answer questions pertaining to your visit. Please read directions carefully and be honest.
  5. Enter contact information to enter the drawing. This may require name, telephone number and email address. If you are not willing to enter the drawing, do not enter any contact information and click finish survey.

Useful Links:

Advertisement

Related Content