Food

Baja Fresh Customer Satisfaction Survey

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The Baja Fresh Customer Satisfaction Survey, found at www.BajaFreshsurvey.com, is an online questionnaire designed by Baja Fresh that helps measure customer satisfaction of the company’s products and services. The information you provide through this feedback is used to help improve many things, including products, customer service, and the general atmosphere of the store. This is an online survey, so it is more convenient.

Participation in the Baja Fresh Customer Satisfaction Survey is not required, but there are benefits for doing this survey. One benefit is your ability to speak your mind. Customers want a place to go to complain, make suggestions, and give praise. They feel that it is important for themselves and the company. This is one way the company allows you a voice by doing the survey. The other benefit is a coupon code. Each coupon is slightly different; you could win a percentage off your next bill, a free appetizer and many more items.

About Baja Fresh

Baja Fresh is a fast casual restaurant serving up Mexican and Tex Mex cuisine. Founded 1990 in Newbury Park, California, the chain is well known for offering fresh ingredients and a self-serve salsa bar at each location. Currently headquartered in Irvine, California, Baja Fresh owns and operates 256 locations in 29 U.S. states. Two stores opened their doors in Dubai, U.A.E. in 2010. Baja Fresh also opened a single store in Singapore in 2015.

Baja Fresh is also well-known for their slogan: “Eat Well, Live Fresh!” The company’s competitors include Panchero’s Mexican Grill, Chipotle Mexican Grill, Rubios Grill, and Qdoba.

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How to Participate in the Baja Fresh Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Baja Fresh receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.BajaFreshsurvey.com.
  2. Locate the store number on the front of your receipt. This could be below the survey invitation or at the top. Click the right arrow when ready.
  3. You will be asked questions about your recent visit. These questions should be answered honestly and thoroughly. Many questions will be multiple choice where you choose the best answer. Some will have text boxes where you can type specific information. Please use these whenever possible.
  4. At the end of the survey, you will be given a redemption code. Please write this on your receipt. Read the information on the page, because it will tell you what you prize will be.

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