Food

Romano’s Macaroni Grill Guest Satisfaction Survey

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About the Romano’s Macaroni Grill Guest Satisfaction Survey

The Romano’s Macaroni Grill Guest Satisfaction Survey, found at www.Macaronigrillexperience.com, is an online questionnaire designed by Romano’s Macaroni Grill that keeps track of customer satisfaction. Information is used from the survey to make improvements when they seem necessary. This survey is done online for your convenience.

The company is interested in knowing what goes well in their stores and what doesn’t. If things are going well, it means their ways are working. If things aren’t going well, it means the company needs to make improvements. These improvements will benefit you and other customers. Your receipt shows a special offer; you can receive this offer if you take the survey. You’ll be receiving a validation code that can be used on a future visit.

How to Participate in the Romano’s Macaroni Grill Guest Satisfaction Survey

You Will Need:

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  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent Romano’s Macaroni Grill receipt that contains an invitation for the survey.

Steps To Do Survey:

  1. Go to www.Macaronigrillexperience.com.
  2. Enter the invitation number, which is 16 digits, into the text box provided. This is located at the bottom of your receipt. Click Start when ready.
  3. Answer questions. These may ask you many different things. Some will require the use of a text box. You can type anything into the box and these should be used whenever possible. Other questions will ask you to rate your experience, like the taste of your food and will provide you with five sentences that help you rate it. Others will ask a specific question, like the time of your visit, and give you ranges.
  4. Write down the validation code you receive. It is best to write it on your old receipt and take it with you on future visits.

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