Customer feedback survey is one of the most useful and widely used tools in the business sector that allows companies to understand the various shortcomings of their operations and gain […]

Every company worth their salt knows that it is easier to keep your existing customers happy rather than waste energy trying to attract new ones. If your existing customers are […]

Although technology is a great boon for businesses, as they can cater to the needs of international customers, it is also a bane. They now have to come with innovative […]

While there was a time when conducting customer feedback surveys was a tedious and resource consuming endeavor. Sales and quality executives had to individually ask each customer to write their […]

A survey is a company’s way of trying to find areas they can improve in. The best way to improve is to listen to people’s feedback. If enough people are […]

Competition is thicker than ever and the line that makes each company different from its competitor is getting blurrier as we all march into the future. Companies around the globe […]

With the advent of the internet, it has become increasingly harder for businesses to retain their customers. The economy of the internet has provided businesses with unlimited competition it just […]