White Castle Guest Survey

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The White Castle Guest Survey, found at www.WhiteCastle.com/survey, is an online questionnaire designed by White Castle restaurants that helps measure your satisfaction of products and services. The company will use the information you provide in order to improve certain areas; these areas include customer service, products they offer, and the general atmosphere of the restaurant. This questionnaire is to be completed online at your convenience.

Participation in the White Castle Guest Survey has many benefits. One of the benefits is that you have a chance to leave important feedback. The company wants this feedback so they know what works and what needs changed. Another benefit is that you will receive a validation code that allows you to receive the prize printed on your receipt. This prize can be a free item, a percentage off your bill, and so much more.

About White Castle

White Castle is a United States based, regional fast food restaurant chain, typically credited as the first fast food chain in America. All White Castle locations are located in the Mid-Atlantic and Midwestern and U.S.

White Castle is first and foremost a burger chain, and it well known for its square, small hamburgers. Often referred to as “sliders”, the burgers cost only five cents until the mid-1940s, when they jumped to ten cents for many years following. Headquartered in Columbus, Ohio, White Castle also offers a breakfast menu that is available 24 hours a day. It is also very popular for its slogan: “what you crave.”

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How to Participate in the White Castle Guest Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent White Castle receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.WhiteCastle.com/survey.
  2. Click the radio button next to your preferred language. Then click the right arrow button.
  3. Enter the survey code from your receipt. This code should be found below the restaurant’s phone number and should be six digits.
  4. Over the next few screens, you will see many questions that pertain to your visit. Please answer these honestly and thoroughly. Take your time and really read each question. Some questions will be multiple choice, while others will provide a text box in which you can type your answer.
  5. When you are finished, you will receive a validation code. Please write the code on your receipt in the appropriate area and take it with you on your next visit.

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