Toys R us Customer Satisfaction Survey

About The Toys R Us Guest Satisfaction Survey

The Toys R Us Guest Satisfaction Survey, found at is an online survey given by Toys R Us to allow customers the opportunity to give feedback on services and products offered by them. By giving this valuable feedback, the company works harder to meet your needs and those of others. This is an online survey, which means you can take it whenever you have free time.

By participating in this survey, you can give your valuable feedback to the company. They will then use that information to make better products and give you better service. You will also earn a chance to enter a sweepstakes for a $500 Cash. Entering the drawing is optional; you can still give your feedback through the Toys R Us Guest Satisfaction survey without entering the sweepstakes.

At the end of the survey, you will be asked to enter the information for the sweepstakes, such as name, telephone number, address, and email address.

How to Participate in the Toys R Us Guest Satisfaction Survey


  • You must be a legal resident who are physically residing in the 50 United States, the District of Columbia or Puerto Rico and who are at least 18 years of age or older as of the date of entry.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

1. Go to the Toys R Us Guest Satisfaction Survey website at
2. Select your language preference.
3. Enter the information requested which includes:

  • 4 digit store code
  • Cashier Number
  • Access Code

4. Enter your age and the CAPTCHA characters.
5. Answer the questions honestly.
7. Follow directions to enter the sweepstakes and a chance to win a gift card to Toys R Us.

More Information: Sweepstakes official rules