T.J.Maxx Customer Satisfaction Survey


The T.J.Maxx Customer Satisfaction Survey, found at www.TJmaxxFeedback.com, is an online survey designed by T.J.Maxx that gives customers a chance to leave important feedback about your most recent experience. The company then uses this information to better understand your needs. The company wants to understand what people want and need, so they can make changes and update services or products. This survey is done online.

By participating in this survey, you help T.J.Maxx improve their customer service, stores, and products. It is best to tell the company exactly what you like (or dislike). You will also receive an entry into a sweepstakes for a $500 gift card to T.J.Maxx. You are not required to enter the drawing in order to participate in the survey.

About T.J.Maxx

T.J. Maxx is a chain of American department stores carrying a variety of apparel, home wares, shoes, kids’ toys, beauty products, and accessories. The store chain is part of the parent company TJX Companies, which is also the owner of Marshalls, Home Goods, and Sierra Trading Post. Marshalls and T.J. Maxx are usually opened up in adjoining retail locations and operate as sister retail spaces.

A number of T.J. Maxx stores are now being opened with adjoining Home Goods stores as a sister store alternative. Each of these have very similar price ranges and carry products that complement one another.


How to Participate in the T.J.Maxx Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent T.J.Maxx receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.


  1. Go to www.TJmaxxFeedback.com.
  2. Enter the survey number, date and time of visit from your receipt. There is a diagram to the right of the text boxes to help you locate this information. If you need to see a full receipt, click the blue hyperlink below the diagram. If Spanish is preferred, click the blue hyperlink under the start button. Click start to begin.
  3. You will be asked questions about your most recent visit. Please answer these thoroughly and honestly. Some questions may allow you an opportunity to type extra information. Please do so, if possible.
  4. At the end of the survey, you will be entered for a chance to win a gift card. If you do not want to enter the drawing, simply close your browser window. If you do want to enter, please follow instructions and enter contact information where asked.

Useful Links:


Leave a Reply