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The Cheesecake Factory Guest Satisfaction Survey

About The Cheesecake Factory Guest Satisfaction Survey

The Cheesecake Factory Guest Satisfaction Survey, found at www.TheCheesecakeFactory.com/feedback, is an online questionnaire designed by Cheesecake Factory that helps to measure your satisfaction of their products and services. The company will use information you provide to improve many areas of the restaurant, such as customer service, products (what is good and what isn’t), and the atmosphere of the restaurant.

Participation in the Cheesecake Factory Guest Satisfaction Survey is not required in order to enjoy a meal. However, there are benefits to taking the survey. One benefit is the knowledge that you are helping the company grow. Another benefit is that you have a chance to tell them exactly how you feel good or bad. The last benefit is that you will receive a validation code for a specific amount off your next visit.

How to Participate in the Cheesecake Factory Guest Satisfaction Survey

You Will Need:

  • Have a computer with Internet access.
  • Be able to read English.
  • Have a recent receipt from the restaurant.
  • Have a pen or pencil to write your code.

Steps To Do Survey:

  1. Go to www.TheCheesecakeFactory.com/feedback.
  2. Read the short introduction and click Continue when ready. You can also read the Terms and Conditions and Privacy Policy from this screen.
  3. The next screen will show you the Terms and Conditions, as well as the Privacy Policy in case you missed them from the first page. Click continue when you have read the information.
  4. Locate the 14-digit survey invitation number and enter it into the text boxes. This number should be at the bottom of the receipt. You are not required to tab between the text boxes. It will automatically move to the next space. Click Start when ready.
  5. You will be asked questions about your visit. Please answer these as honestly as possible. Follow all directions.
  6. When you are finished, you will be given a validation code. You will also find out exactly what prize you have received. Take the receipt with the code to the Cheesecake Factory in order to redeem.

Summary

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