Valvoline Instant Oil Change Customer Satisfaction Survey

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The Valvoline Instant Oil Change Customer Satisfaction Survey, found at www.TellValvoline.com, is an online questionnaire designed by Valvoline to evaluate customer approval of service received, products offered, and store atmosphere. The company uses information you provide for improvements in and around the store. Complete this survey online whenever you have a free moment.

If you participate in this survey, you can leave important feedback about your experience. The company wants you to leave feedback so they can understand what works and learn about what needs to be changed or improved. Since the company knows your time is valuable, they are offering a coupon good for up to $5 – $7 off your next oil change. You are not required to use the coupon to leave feedback.

About Valvoline

Valvoline is a company that Ashland Inc. owns. It is best known for its instant oil change services. The Valvoline instant oil change outlets provide a vast assortment of services to consumers such as oil changes, antifreeze fill-ups, belt changes, cleaning services, transmission fluid swaps and more.

Ashland Inc. has a headquarters in Covington, Kentucky and has been operating for almost a centurty. It was founded in 1924 and has an annual revenue of more than $8 billion. Ashland Inc. employs more than 15,000 people and does business in more than 100 companies. Its operating income is well over $300 million.

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How to Participate in the Valvoline Instant Oil Change Customer Satisfaction Survey

You Will Need:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Valvoline Instant Oil Change receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.TellValvoline.com.
  2. Enter the entry code from the bottom of the invoice. This should be 17 digits. Click start when ready.
  3. Answer the questions as they are given. Please read all directions before answering. With some questions, you can select more than one answer or type your response in a box. Make sure you pay attention to these special instructions so your comments will be noted and understood correctly.
  4. When you are finished with the survey, you will be given a special code to write on your invoice or a piece of paper. This page will tell you the special code and what you will receive. Take the invoice with you on your next visit to use the code and receive the special discount.

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