Rexall Customer Experience Survey

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The Rexall Customer Experience Survey, found at www.TellRexall.ca, is an online questionnaire designed by Rexall that rates how you feel about their services and products. The company makes improvements based on the information you provide. This survey is done online for your convenience.

This survey is your chance to be honest and tell them how you feel. Did you have a good experience? A bad one? No matter your experience, they want to know. If the experience was good, they want to know so they realize their company is doing things right. If it was bad, they want to know so they can make changes to give all of their customers a much better experience in the future. You can also receive a coupon for $2 off your next purchase of $20 or more. They are also giving you 10 chances to win a sweepstakes of $1,000.

About Rexall

Rexall Canada is a chain of drug stores located in more than 180 communities and operated by the Katz Group of Companies. The Rexall name has a 100-year-plus history as it evolved from apothecary-type drugstores upon its establishment in 1904 as United Drug Company to the modern community pharmacies they are today. Katz Group also operates Rexall’s sister company, Pharma Plus. Together, these two pharmacy chains have more than 450 locations.

In addition, Rexall operates Rexall Specialty Pharmacy, a division with a focus on providing highly specialized clinical care and complex medication management services for patients transitioning between hospital and home settings.

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How to Participate in the Rexall Customer Experience Survey

You Must:

  • A computer with Internet access.
  • The ability to read English well enough to participate.
  • A recent Rexall receipt from a participating store.
  • Be 18 years of age or older to participate.

Instructions:

  1. Turn on your printer and have it ready.
  2. Go to www.TellRexall.ca.
  3. Enter the total amount you spent, date, time and survey entry code from your receipt. See the diagram to help you find this information. Click Enter when ready.
  4. Answer questions. These are meant to help you rate your experience and should be answered honestly. If space is provided to type extra information, please use it.
  5. Enter the sweepstakes by giving your contact information and following directions. Click Submit.
    Print your coupon. If the coupon doesn’t automatically print, you will need to follow directions to do it manually.

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