McAlister’s Guest Satisfaction Survey


The McAlister’s Guest Satisfaction Survey, found at, is an online questionnaire designed by McAlister’s that helps measure customer satisfaction of the company’s services and products. The company will use any information you provide to improve many different things, including customer service, specific products, and the general atmosphere of their store. This survey is completed online for convenience.

Participating in the survey is not required, but there are so many benefits for doing so. One benefit is that you are finally given a voice. Many customers want to give feedback to companies, but aren’t sure how to do so. With this simple survey, you are in control and have a chance to tell the company exactly what you think. Another benefit is that you will get a special validation code just for completing the short survey. The prize will be printed on your receipt, near the bottom.

About McAlister’s

Emerging relatively recently onto the casual dining scene, McAlister’s Deli was founded in 1989 as a casual & fast restaurant chain that quickly exploded in popularity up to 350 restaurants that can currently be found in 26 U.S. states. They advertise their “famous” sweet tea in addition to a variety of sandwiches, soups, and other simple meals along those lines.

Twice recognized by the Chain Restaurant Consumers’ Choice Awards by Technomic, that type of recognition explains how the McAlister’s Deli chain has managed to grow so quickly in such a relatively short period of time, and being a privately held company means they can expand (or not) as they see fit without worrying about shareholders.


How to Participate in the McAlister’s Guest Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent McAlister’s receipt that contains an invitation for the survey.


  1. Go to
  2. Enter the Restaurant number in the text box provided. When ready, click Start.
  3. You will be asked questions about your recent visit. These can range from your specific meal to your thoughts. Many questions will be multiple choice, but others will provide text boxes for you to type in extra information. Please use these text boxes whenever possible to give a more detailed answer to the question.
  4. At the end of the survey, you will be shown a special validation code. Look on your receipt to see what special prize you will receive. Examples can include a percentage off your bill, a free item, or something else. Write the code you receive on your receipt and take it with you on your next visit.

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