The BI-LO Customer Experience Survey

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The BI-LO Customer Experience Survey, found at www.tellbi-lo.com, is an online questionnaire designed by BI-LO companies to help measure consumer satisfaction of their products and services. The company wants this information that you and others provide to help improve on many things. These things include general customer service, the atmosphere and mood of the store, and even specific products sometimes. This questionnaire is done online for convenience.

If you agree to participate in the BI-LO Customer Experience Survey, you will be helping the company very much and giving yourself a voice. They know that the customer wants to talk about the good and the bad of the experience, and companies are learning that this information is actually quite helpful. It is great to know what is working, but it’s also important to know what isn’t and how to change the negative into a positive. As a result of this helpful information you have given, you will get $5 off coupon that can be redeemed once only at any BI-LO store.

About BI-LO

BI-LO is a grocery corporation that has a headquarters in Jacksonville, Florida. BI-LO also has many stores in Australia. The first store of this type opened in 1961. Frank Outlaw is the company’s founder, and he changed the name of the store to BI-LO after having a contest between employees to develop a name that sounded better than Wrenn & Outlaw. The original name just didn’t sound enticing.

BI-LO employs more than 13,000 people and has more than 180 stores in states such as Florida, Georgia, South Carolina, North Carolina and the like. Shoppers can buy foods such as dairy, bakery items, snacks, fruits and more.

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How to Participate in the BI-LO Customer Experience Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent BI-LO receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.tellbi-lo.com.
  2. Enter the survey code found on your receipt into the text box provided. You may also see the contest rules from this page. Click Take Survey when ready.
  3. Over the next few web pages, you will see questions pertaining to your visit. Please answer honestly and really think about your answers. All questions must be answered before moving to the next page.
  4. When you are finished with the questionnaire, you will receive $5 off your next $40 shop. Follow all directions and enter your information.

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