Baskin-Robbins Guest Satisfaction Survey

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The Baskin-Robbins Guest Satisfaction Survey, found at www.TellBaskinrobbins.com, is an online questionnaire designed by Baskin-Robbins to show them how well their customers are enjoying their products and services. This company is trying to update all areas of customer service to give you a great experience. This survey is done online for your convenience.

It is important for you to take this survey because it will give you a voice. You may have had a problem or had a really great experience and want to tell someone about it. It’s in your best interest to participate so that you may give tell the company how you really feel. Also, the company wants you to tell them about your experience. They are always trying to improve and cannot do so without feedback from customers like you. You will also receive a validation code to use on a future visit.

About Baskin-Robbins

Baskin-Robbins is the largest chain of ice cream shops in the world, with over 7,300 retail outlets in almost 50 countries. The company was founded in 1945 by Burt Baskin and Irv Robbins when they decided to merge their two ice cream parlors. Baskin-Robbins became famous for their wide selection of flavors and their practice of encouraging customers to try flavors before buying. From the start, the company offered a choice of 31 flavors – one for each day of the month. To date, Baskin-Robbins has created more than 1,000 flavors.

As well as the classic ice cream in 31 flavors, Baskin-Robbins also offers a selection of low-fat and healthier frozen treats, soft-serve ice cream, ice cream sundaes with a variety of toppings, ice cream cakes, smoothies, milkshakes, and frozen coffees. The most popular flavors of ice cream are also available to buy in larger tubs to take and enjoy at home.

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How to Participate in the Baskin-Robbins Guest Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Baskin-Robbins receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.TellBaskinrobbins.com.
  2. Select your preferred language by clicking the blue hyperlink in your selected language.
  3. Enter the 18-digit code from the middle of your receipt. There is a diagram to help you. Click Start when ready. If you need to view a picture of the entire receipt, you can also do that from this page.
  4. Answer questions honestly and thoroughly. Read all directions on each new page.
  5. Write your special code. You will be presented with a validation code. You should write this code in the appropriate area of the receipt and take it with you on a future visit to redeem.

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