CVS Customer Satisfaction Survey

About The CVS Customer Satisfaction Survey

The CVS Customer Satisfaction Survey, found at, is a survey designed by CVS to give customers a chance to leave feedback about their recent shopping experience. The company uses this information from you and others to learn what needs changed and what works. This survey is completed over the telephone.

By participating in this survey, you can help CVS improve their stores, give better customer service, and learn what products are selling and which are not. For participating, you will receive a sweepstakes entry for a chance to win $1,000. You can complete the survey without entering the sweepstakes.

At the end of the telephone survey, you will be asked for contact information, such as name, address, and telephone number. Please follow all instructions.

How to Participate in the CVS Customer Satisfaction Survey


  • You must be a legal resident of the 50 United States (including the District of Columbia and Puerto Rico) and at least 18 years at the time of entry.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

  1. Go to
  2. Select how you received your invitation. There are many different choices, so choose the one that fits best. Click continue.
  3. You will be shown a telephone number to call for the survey. If you have your receipt, you can skip steps 1 and 2 and call the number shown on the receipt.
  4. Call the toll-free number and follow the prompts.
  5. You will be asked questions about your recent experience. They will read a scale to you and you are to enter the number from the phone pad that corresponds with your answer.
  6. At the end of the survey, you will have a chance to speak your mind. You can say whatever you wish, or can say nothing. Follow the prompts to move on.
  7. After speaking your mind, you have a chance to enter the sweepstakes. Follow the prompts to answer yes or no. If no, hang up afterwards. If yes, you will be asked to say your contact information. It is helpful to spell names and other information. Remember to speak clearly.

To Enter By Mail:

  • Print your name, mailing address (no P.O. Boxes), email address and phone number on a 3”x5” postcard and mail your entry to: CVS Pharmacy $1,000 Monthly Sweepstakes, 16200 Dallas Parkway, Suite 140, Dallas, Texas 75248-6897.

More Information: Sweepstakes official rules


  • Sweepstakes Sponsor: CVS Pharmacy, Inc.
  • Survey Website:
  • Sweepstakes Start Date: January 1, 2014
  • Sweepstakes End Date: December 31, 2014
  • Sweepstakes Prize: $1,000
  • Odds of Winning: Odds of winning depend upon the number of entries received for each Monthly Drawing.