Smashburger Customer Experience Survey

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The Smashburger Customer Experience Survey, found at www.Smashburgersurvey.com, is an online questionnaire designed by Smashburger that can help measure customer satisfaction, like yours, of the services or products offered by the company. The company uses information provided by you and others to improve many areas. These areas can include customer service, general atmosphere in the restaurant, and even products they offer. This questionnaire is completed online for your convenience.

Participation in the Smashburger Customer Experience Survey is in no way required for any reason. However, there are benefits to taking the time. One reason to do the survey is that you can leave feedback. Whether you had a good experience or a bad one, the company wants to know specifically what happened so they can either stop it from happening again, or make sure it continues to happen. Another benefit is the prizes. You will receive a special code for a juicy offer and you will also have a chance to enter a sweepstakes to win $1,000 daily and an instant win game.

About Smashburger

Smashburger is a chain of fast casual burger restaurants. The company currently operates more than 370 locations in nine different countries. Shamshburger, which was founded in Denver, Colorado in 2007, specializes in burgers made with 100 percent certified Angus Beef. The chain also offers chicken sandwiches, sides (including sweet potato fries, pickles, veggie fries, and fried onions), fresh salads, and shakes. Shamsburger’s most popular dessert shakes are typically made with Häagen-Dazs ice cream. The chain also offers beer and wine.

In October 2015, a Philippines company called Jollibee Foods Corporation announced it had acquired a 40 percent stake in the company, at a cost of $335 million.

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How to Participate in the Smashburger Customer Experience Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Smashburger receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Instructions:

  1. Go to www.Smashburgersurvey.com.
  2. Enter the store number, date and time of visit, ticket number and the total amount spent in the boxes provided. There is a diagram that can help you. Click Enter when finished.
  3. You will be asked questions regarding your most recent visit. These questions should be answered honestly.
  4. After the questions, you will receive a validation code. Write this on your receipt and take it with you to redeem your prize.
  5. Next, you will be asked to enter the instant win game and sweepstakes. If you don’t wish to do this, simply close the browser window. Otherwise, enter the information requested and follow all directions.

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