Sears Customer Satisfaction Survey

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The Sears Customer Satisfaction Survey, found at www.Searsfeedback.com, is a short, online survey designed by Sears, giving customers a chance to leave valuable and important feedback about their most recent experience with the store. The company wants you to leave this feedback, because it helps them learn what to change to give customers like you a better experience. This is an online survey, so you can take it whenever you have time.

By participating in this survey, you get to leave important feedback to the company. They want you to leave feedback so they can understand what works and what does not work. They use this information to make your experience a better one. They know your time is short, so they are offering a reward in the form of a sweepstakes for $500 in Shop Your Way Points for your time.

About Sears

Sears is a prominent American retailer that combines the power of physical and digital experiences to provide an exceptional service to customers. Headquartered in Hoffman Estates, Illinois, the integrated retailer offers a wide array of merchandise, including automotive repair equipment, home appliances, tools and much more. It operates thousands of stores across the United States.

The Shop Your Way social shopping portal forms part of the company’s strategy to reward shoppers for continued support. The company operates under two subsidiaries, including Kmart corporation and Sears, Roebuck and Co. The subsidiaries are stockists of wide-ranging proprietary Sears brands, such as Craftsman, Kenmore and DieHard.

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How to Participate in the Sears Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Sears receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Instructions:

  1. Go to www.Searsfeedback.com.
  2. Click the button for either English or Spanish, whichever is more comfortable. You may also view sweepstakes rules and the privacy policy from this page.
  3. Enter the Sales Check number found on your receipt. For a diagram to help you locate this information, click the blue hyperlink that says “See Example.” Click next when finished.
  4. You will be asked some questions about your most recent visit to Sears. Answer these honestly.
  5. At the end of the survey, you will have a chance to enter the sweepstakes by giving your contact information. Please follow directions.

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