Montana’s Guest Satisfaction Survey

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The Montana’s Guest Satisfaction Survey, found at www.Montanasfeedback.com, is an online survey designed by Montana’s to help in improving overall customer satisfaction and their experience at each visit. You can receive a special offer, (located on your receipt), for participating.

After you have completed the survey you will be given a validation code to write on your receipt, that you may use to redeem at Montana’s.

About Montana’s BBQ & Bar

Montana’s BBQ & Bar, also known as Montana’s Cookhouse, is a Canadian restaurant chain that is famous for its lodge-type food, including smoked ribs, steaks, and burgers. The chain is a subsidiary of Cara Operations with the headquarters located in Vaughan, Ontario. The focus of the restaurant is to offer a casual, family-friendly dining atmosphere in a lodge/wilderness setting instead of fine dining.

Kids are provided with crayons and invited to color on their placements, which are made of paper. Montana’s currently has more than 90 restaurants located throughout Canadian and can be found in all of the provinces except for Quebec.

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How to Participate in the Montana’s Guest Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or French.
  • Have your recent Montana’s receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.Montanasfeedback.com.
  2. You will need to get information from your receipt, such as your check number, date of visit, and the access code.
  3. During the survey, you will be asked several different types of questions concerning your experience. These will be on several subjects, ranging from the type of service you received, the food you ordered and what your opinion is concerning the taste, quality and portions. You may also be asked how comfortable the location made you feel, from the cleanliness or the design the restaurant.
  4. The questions may be in a few different formats, such as a yes or no question, or a multiple choice. Depending on certain answers you may be given an opportunity to write in a text given box to explain why Montana’s exceeded your expectations or you were not completely satisfied.
  5. All of this information is taken in consideration to continuously help provide an outstanding experience at Montana’s.

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