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Mcdonald’s Customer Satisfaction Survey

About The Mcdonald’s Customer Satisfaction Survey

The Mcdonald’s Customer Satisfaction Survey, found at www.Mcdonalds-survey.com, is a short, online survey designed by Mcdonald’s, giving customers a chance to leave valuable feedback about their recent experience. The company wants you to leave feedback, because it helps them learn what needs to be changed in order to give customers a better experience. For added ease, you can take this survey online whenever you want.

It is to your benefit to participate in this survey, not only because you can leave important feedback to the company, but you will also be entered into a sweepstakes for both a $1,000 grand prize or $100. There is one grand prize awarded each month and five of the lesser amount awarded per month. You will also be entered into the weekly sweepstakes, where you could win a $25 gift card to Mcdonald’s.

How to Participate in the Mcdonald’s Customer Satisfaction Survey


  • You must be a legal resident of the 50 United States and the District of Columbia, and who are 16 years of age or older.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

  1. Go to www.Mcdonalds-survey.com.
  2. Select your preferred language.
  3. Enter the restaurant number found on your receipt. There is a diagram below the text box to help you locate this information.
  4. You will be asked questions about your recent visit. Please answer them honestly and thoroughly.
  5. At the end of the survey, you will be asked for your contact information to enter the sweepstakes. This information can include name, address, and email address. If you prefer not to enter the drawing, simply close your browser window. The feedback will still be sent to the company.

Survey Video:

To Enter By Mail:

  • Print your information (First Name, Last Name, Address, Phone Number, Email Address, and Month/Year of Birth) on a 3″x5″ piece of paper and mail your entry in a stamped envelope to: McDonald’s “Customer Satisfaction Survey” Sweepstakes Entry, P.O. Box 1252, Elmhurst, IL 60126.

More Information: Sweepstakes official rules


8 Responses so far.

  1. Maxine says:

    I just spent half an hour trying to put in store number and survey would not accept. The store is 4395 Walker Road Windsor, Ontario and shows a number 29161 2 155 on all my receipts. This is not a good thing.

  2. Janice says:

    I also tried to enter the store # on my receipt and the survey would not accept.
    It’s #25006 Anderton Rd., Comox, B.C.

  3. Annette Sparks says:

    I tried repeatedly to enter what looked like the store number on the reciept. The reciept I got did not look like the one one the survey and the reciept did not identify the store number.
    I wanted to do the survey because I have been unhappy about the drive through always forgetting some of my order, condiments, straws and other things. I’m tired of getting out of my car and having to go in and retrieve the rest of my order. I’m not going to keep going there. I’m going to start going to Wendy’s down the road. The food is very good and the drive through service is good. I only go to McDonald’s more ofter because of habit, but I’m breaking this bad habit.

  4. ethelann tolbert says:

    trying to do the survey, what is happening? this same thing happens when you try it with the cub grocery store in maple grove minn.THIS SEEMS VERY STRANGE. HOW MANY MORE CONSUMERS ARE WASTING THERE TIME DOING THIS?

  5. Gina says:

    I have tried many times over the last several days to enter survey information for the store i visit on Oregon Pike in Lancaster, PA. The receipt says store #1956 but the website does not accept that code. I called the store to ask if that was the right store number and they confirmed that it was. How many other people didn’t get to voice their opinion? Frustrating! I actually have positive things to say, as this is a friendly and efficient location. Too bad they’re missing out on all this feedback!

  6. I have tried to enter the store# to no avail.The store was very clean,the young lady who took our order was pleasant and the angus burger was very good,as expected.However to be frank the fries tasted like cardboard,whuch was a big let down. Normally the fries are very good,if the oil is changed when it needs to be changed.Please tighten up your act I am a valued customer of McDonalds and a long time share holder through thick and thin.Thank You.

  7. Joseph C. Cerniglia says:

    I stop at the McDonalds on S. Park Street in Madison, Wisconsin almost every day and in all the many years I’ve been a customer I have never been disappointed. The entire staff is always pleasant and makes me feel as though I’m a friend, not just a customer. I’m 77 years old and enjoy seeing young people with such a positive attitude. Interacting with them is something I look forward to every day. They are a great bunch of kids.

  8. Larry Vincent says:

    I purchased food Nov. 21, 2012. Tried to complete survey at Mcdonalds-survey.com, but the store #21845 on my receipt I kept entering kept coming up invalid. Called the store where I made the purchase and verified the store # was correct. They told me the store #is 21845.

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