Kmart Customer Satisfaction Survey


Kmart Customer Satisfaction Survey, found at, is an online survey designed by Kmart that allows you to leave feedback on your most recent shopping experience. The company uses this information to give you an improved shopping experience by updating products and services. The survey is completed online, so you can take it at your leisure.

Participating in this survey gives the company valuable feedback and allows them a chance to give you better service. As a reward for participating, you can have a chance to enter a sweepstakes for $500 in Shop Your Way Points.

You will be asked for information needed in order to enter the sweepstakes at the end of the survey. The personal information can include name, address, and telephone number.

About Kmart

Kmart is a leading discount retailer in the United States. The company sells a wide variety of private-label and name-brand consumer goods, such as Jaclyn Smith and Joe Boxer. Its target market consists mainly of low-to mid-income consumers. Kmart operates thousands of stores on off-mall premises in over 40 states. In addition, it also runs stores in the US Virgin Islands, Guam and Puerto Rico.
The entity is a subsidiary of Sears Holdings Corporation. Kmart accounts for over a third of its parent company’s sales. It sells home appliances, lighting supplies, hair care items, furniture, glassware, stationery, gifts, party goods, gifts and much more. The merchandise is available through physical and online store via its website.


How to Participate in the Kmart Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Kmart receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.


  1. Go to
  2. Click the button for English or Spanish, whichever you prefer.
  3. Enter your 19-digit receipt number from your receipt. There is a diagram beside the boxes to show you where to look. Click next.
  4. You will be asked a series of questions about your recent visit. Please answer these questions as honestly and thoroughly as possible. You have to answer all questions on one page before moving on.
  5. At the end of the survey, you will be asked to enter information into a form in order to enter the gift card drawing. Please follow directions. If you do not wish to enter the sweepstakes, please close your browser window. Your feedback will still be sent.

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