Kinney Drugs Customer Experience Survey

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The Kinney Drugs Customer Experience Survey, found at www.KinneyKares.com, is an online questionnaire designed by Kinney Drugs to measure customer happiness of products and services offered to them. The business will use the information to help them update their customer service and their products. This survey is done online for your convenience.

If you take part in this questionnaire, you will be able to leave comments about your experience at the store. The company wants your comments so they can determine what works and what needs changed. They can then work to fix the problems and give you and other customers a better experience. You will also receive a redemption code that will act as a coupon where you can get $2 off your next purchase of at least $20. This can help you save money.

About Kinney Drugs

Kinney Drugs strives to provide high quality pharmacy, health and retail products to its customers. The 110-store chain has locations in Vermont and central and northern New York. Pharmacist and founder Burt Orrin Kinney opened his first store in his hometown of Gouverneur, NY, in 1903. Throughout the years, Kinney Drugs has been an innovator in the drug store chain concept an it was one of the first companies to expand beyond health items as part of its offerings.

In addition to its stores, Kinney Drugs also operates the ProAct prescription benefit management firm, HealthDirect institutional pharmacy services, Noble Health Services and HealthDirect mail order pharmacy services.

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How to Participate in the Kinney Drugs Customer Experience Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Kinney Drugs receipt that contains an invitation for the survey.

Instructions:

  1. Go to www.KinneyKares.com.
  2. Enter your eleven-digit invitation number from your receipt. Click the blue arrow to continue.
  3. Answer questions about your most recent experience. These questions will be multiple choice.
  4. You may select one or more answers, so pay close attention to directions on each page. Please be honest with your answers. Some questions may also provide a text box. This is where you can type in your answer in your own words. Please use these when available.
  5. When finished with the questionnaire, you will get a redemption code. Write this code on your receipt and take it with you on your next visit.

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