Five Guys Customer Experience Survey


The Give Guys Customer Experience Survey, found at, is an online questionnaire designed by Five Guys Restaurants that will measure customer satisfaction of the restaurant’s service and products. The company will use the information provided by you to improve in many areas, including the general atmosphere of the restaurant, customer service, and even specific products. This survey is completed online, giving you more convenience.

It is not required to participate in the Five Guys Customer Experience Survey, but there are some benefits of doing so. One benefit is that you will be able to leave feedback. Companies know that customers have things to say both good and bad. The company actually wants this information so they can determine what is working and making money and what isn’t and needs to be changed. Another great benefit to completing this survey is you will be entered into a monthly drawing and could possibly win a $25.00 gift card to Five Guys restaurants.

About Five Guys

Known for its made-to-order burgers and crunchy fries, Five Guys has been serving customers since 1986. It has over 1,000 locations and serves burgers, fries, hot dogs, and sandwiches.
The fast food restaurant is appreciated by customers nationwide as well as the health department for keeping its cooking, serving, and storage areas sanitary and for using high-quality ingredients.

It is renowned for its Cajun fries and preferred by customers for the consistency of its cooking methods. Diners can choose from as many or as few toppings as they want on their burgers or dogs. Servers are pleasant, friendly and helpful.


How to Participate in The Five Guys Customer Experience Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Five Guys receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.


  1. Go to
  2. You will be asked to enter the store number, date of your visit, and the check number. Please enter these into the appropriate text boxes. A diagram has been provided to help you locate this information. You should also read the instructions at the top of the page. Click Start Survey when ready.
  3. You will be asked questions about your most recent visit. Please answer these honestly and thoroughly. In some cases, you will be provided a text box; use these whenever possible. Make sure to follow directions.
  4. When you are finished with the survey, you will be asked to enter the sweepstakes. You are not required to enter in order to leave feedback. Simply close the browser window if you do not wish to leave feedback; otherwise, follow directions.

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