Five Below Customer Satisfaction Survey

About the Five Below Customer Satisfaction Survey

The Five Below Customer Satisfaction Survey, found at, is an online questionnaire designed by Five Below that gives customers a chance to rate their satisfaction of products and services the company offers. This information that you provide will be used by the company to improve in all areas of the store. Examples include customer service, and atmosphere of the stores. This is an online survey; you can take it whenever you have time.

If you participate in this survey, you will be able to leave important feedback that the company needs. This is a great way to voice your opinion, whether good or bad, and know your feedback makes a difference. You will also have a chance to enter a monthly drawing for a gift card to Five Below for $100.

How to Participate in the Five Below Customer Satisfaction Survey


  • You must be a legal resident of the states of: Connecticut, Delaware, District of Columbia, Georgia, Illinois, Indiana, Massachusetts, Maryland, Maine, Michigan, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and West Virginia who are 18 years of age or older at time of entry.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

  1. Go to
  2. Enter the state where you visited from the drop down menu. Then choose the store you visited. Next, enter the date (either type it into the box or use the helpful calendar tool) and the amount you spent, rounded up to the nearest dollar. Click next when ready.
  3. You will see questions pertaining to your visit. Please answer them honestly and thoroughly. When text boxes are provided, please use them to give a better idea to the company of your experience. To move to the next screen, you will click Next.
  4. After answering some demographic information (gender, birth year, etc.), you will have a chance to enter the drawing. If you do not wish to enter the drawing, do not type in your information and click submit.

Survey Video:

To Enter By Mail:

  • Print your name, mailing address (no P.O. Boxes), email address and phone number on a 3”x5” postcard and mail your entry to: five Below “Survey Sweepstakes”, P.O. Box 1807, Little Falls, NJ 07424.

More Information: Sweepstakes official rules


  • Sweepstakes Sponsor: Five Below, 1818 Market Street, Philadelphia, PA 19103.
  • Survey Website:
  • Sweepstakes Start Date: February 2, 2014
  • Sweepstakes End Date: January 31, 2015
  • Sweepstakes Prize: $100 five Below Gift Card
  • Odds of Winning: Odds of winning depend upon the total number of eligible entries received in that Monthly Drawing Period.