Firehouse Subs Guest Satisfaction Survey

About the Firehouse Subs Guest Satisfaction Survey

The Firehouse Subs Guest Satisfaction Survey, found at, is an online questionnaire designed by Firehouse Subs that measures your satisfaction of products and services offered by the company. The company will use that information to help them improve areas in the restaurant, such as customer service, the general atmosphere, and even products. This survey can be done online for convenience.

Participating in this survey is beneficial to you for a few reasons. One, you will have a chance to leave important feedback. It is important to feel that the company cares about you and thinks of you as more than just a customer. This is one way they do. Whether you have good or bad experiences, they want to know so they can change what doesn’t work and understand what does. Two, you will be able to enter a sweepstakes for a cash prize of $500. You do not have to enter the drawing to leave feedback.

How to Participate in the Firehouse Subs Guest Satisfaction Survey


  • You must be a legal resident of the 50 United States, and D.C., or Puerto Rico at least 16 years in his or her state of residence at the time of entry.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter By Online:

Steps To Do Survey:

  1. Go to
  2. For Spanish, click the blue hyperlink under the red button. Otherwise, proceed to step 3.
  3. Enter the date of visit, order number, phone number, and total of the bill from your receipt. There is a diagram to help you. Click start when finished.
  4. Answer questions about your visit. Follow directions, as sometimes you may be allowed to choose more than one answer or enter your answer into a text box.
  5. When you are finished, you will be asked to enter the sweepstakes. If you don’t want to enter, close your browser. If you do, follow directions and enter your contact information.

Survey Video:

To Enter By Mail:

  • Print your name, mailing address, email address and phone number on a 3”x5” postcard and mail your entry to: Firehouse “Customer Survey” Sweepstakes 90 Rockwood Place, Rochester, N.Y. 14610.

More Information: Sweepstakes Official Rules


  • Sweepstakes Sponsor: Firehouse Restaurant Group, Inc., 3400-8 Kori Road, Jacksonville, FL 32257.
  • Survey Website:
  • Sweepstakes Start Date: January 1, 2014
  • Sweepstakes End Date: December 31, 2014
  • Sweepstakes Prize: $500 cash
  • Odds of Winning: Odds of winning will depend on the total number of eligible entries received from both methods of entry combined.