Duane Reade Customer Satisfaction Survey

Advertisement

The Duane Reade Customer Satisfaction Survey, found at www.DRecares.com, is an online questionnaire designed by Duane Reade that is meant to find out how satisfied customers are with their service. The company uses the survey information to see where they are in terms of customer happiness and what they can do to improve areas. This survey is done online for your convenience.

Giving feedback is important to many customers because it gives them a voice. Whether you had a fantastic experience or a bad one, you want to tell people. It is great to tell family and friends, but it is even better when you can tell the company directly. You can give credit where it is due or make your complaints known. The company wants your feedback because they can listen to any complaints to find out where changes need to occur. You will be entered into a drawing where you could win $3,000 in cash.

About Duane Reade

Founded in 1960 in Manhattan, Duane Reade is a full-service pharmacy that provides prescription and over-the-counter medicine, assistive medical supplies, vitamins, health devices, and more (including photo processing and greeting cards). Patients can ask for health information at any time, and their services include administering flu shots and immunizations.

Duane Reade has been a well-known pharmacy chain in the New York metropolitan area. It has made a permanent place for itself as a part of Walgreens Drug stores since 2010. Its namesake comes from the cross streets, Duane and Reade, where the first pharmacy was opened in New York.

Advertisement

How to Participate in the Duane Reade Customer Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Duane Reade receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Instructions:

  1. Go to www.DRecares.com or www.drelistens.com.
  2. Select your preferred language, English or Spanish, by clicking the correct button.
  3. Enter the survey number and password from your receipt. There is a diagram to the left with arrows pointing to where to find the information. Click Take Survey when ready. You can also see past winners and rules from this page.
  4. Answer questions. It is important to be honest and pay attention to all directions.
  5. Enter the sweepstakes. You will only enter contact information, nothing personal or private. You are not required to enter the sweepstakes, but it could be a chance to win money.

Useful Links:

Advertisement