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Whataburger Customer Survey

About the Whataburger Customer Survey

The Whataburger Customer Survey, found at www.Whataburgerexperience.com, is an online questionnaire designed by Whataburger that can measure customer happiness of the restaurant’s service and products. The information provided by you can help the company improve greatly in many areas. These include products, atmosphere in the store and service. This survey is done online for your convenience.

Taking this survey will give you a chance to help Whataburger improve. For those customers that have a bad experience, they want to know about it so they can work on making corrections so you and others won’t have the same problem in the future. They also like to know what they’re doing right in regards to customer service and more so they can stop working on those areas that are correct and focus more on the ones that need updating. You will receive a free Whataburger with the purchase of a large drink and large fry as a thank you for helping out.

How to Participate in the Whataburger Customer Survey

Requirements

  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • Have a recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

  1. Go to www.Whataburgerexperience.com.
  2. For English, proceed to step 3. To take the survey in Spanish, click the hyperlink and move to step 3.
  3. Enter the code from the middle of the receipt. This should be 16 digits. To see pictures of where this is located, click the appropriate place. Click start when ready.
  4. Answer questions. It is important to be thorough and honest; consider using all tools available to you and following direction.
  5. You will receive a validation code that will allow you a free burger with purchase. See the receipt for complete details.

Survey Video:

Summary

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