JoAnn Customer Feedback Survey

About the JoAnn Customer Feedback Survey

The JoAnn Customer Feedback Survey, found at, is an online questionnaire designed by Jo-Ann Fabric and Craft Stores that helps determine customer satisfaction of services and products that are offered by them. The company will use the information your provide to help them improve areas of the store, including customer service, the atmosphere or tone of the store, and certain products. Take this survey online for your convenience.

If you participate in this survey, you have a chance to leave feedback about your most recent experience. The company really wants this information to help them learn what works and what doesn’t. The company can’t improve if they don’t know where things need to be changed. You will also have a chance to win one of 20 Jo-Ann Fabric and Craft Stores gift cards worth $25.

How to Participate in the JoAnn Customer Feedback Survey


  • You must be a legal resident of the 50 United States, including the District of Columbia, age 18 or older at the time of entry.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter By Online:

Steps To Do Survey:

  1. Go to
  2. Read the short paragraph explaining the survey. Also read the sweepstakes rules and privacy policy from this page. Click Next when ready.
  3. Enter the date, time, store number, register number and transaction number from your receipt. There is a helpful guide to show you this information.
  4. Answer questions about your experience. Please be honest and thorough. Some questions will be multiple choice and others will have a text box provided. Please follow all directions and take your time.
  5. When finished with the survey, you can enter the sweepstakes. To enter, read directions and enter the information requested. You are not required to enter the drawing to leave feedback. If you don’t wish to enter, close your browser window.

Survey Video:

To Enter By Mail:

  • Print your information (First Name, Last Name, Address, Phone Number, Email Address, and Month/Year of Birth) on a 3”x5” card and mail your entry in a stamped envelope to: Jo-Ann Fabric and Craft Stores Guest Feedback Sweepstakes, PO Box 16500, Rochester, NY 15616.

More Information: Sweepstakes official rules


  • Sweepstakes Sponsor: Jo-Ann Fabric and Craft Stores, 5555 Darrow Road, Hudson, OH 44236
  • Survey Website:
  • Sweepstakes Start Date: February 2, 2014
  • Sweepstakes End Date: January 31, 2015
  • Sweepstakes Prize: $25 Jo-Ann Fabric and Craft Stores Gift Card
  • Odds of Winning: Odds of winning a prize will depend upon the total number of eligible entries received for each Survey Period.