Banfield the Pet Hospital Client Experience Survey

About Banfield the Pet Hospital Client Experience Survey

The Banfield The Pet Hospital Client Experience Survey, found at, is an online questionnaire designed by Banfield the Pet Hospital that helps measure customer satisfaction of services and products offered by them. The company will use this information you provide to help improve their customer service, products and atmosphere in the store. This survey can be done online for your convenience.

By participating in this survey, you will have an opportunity to leave valuable feedback about your most recent experience at the store. The company really wants that feedback so they can understand what works and what doesn’t. This is the only way they will be able to fix problems and update areas that need changed. This gives you a better shopping experience. You will also have a chance to enter a sweepstakes where you could win $2,000 in cash. You are not obligated to enter the sweepstakes to leave feedback.

How to Participate in the Banfield The Pet Hospital Client Experience Survey


  • You must be a legal resident of the 50 United States and District of Columbia and 18 years of age or older.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter By Online:

Steps To Do Survey:

  1. Go to
  2. If you prefer to take the survey in Spanish, click the blue hyperlink in the low right hand side of the white box. Otherwise, proceed to step 3.
  3. Enter the survey code from your receipt. You are not required to tab to the next text box; the system will do this for you. Click Start when ready.
  4. Answer questions about your recent experiences.
  5. To enter the sweepstakes, read directions and fill out the short form. If you don’t want to enter the sweepstakes, you can close your browser window without entering your information.

Survey Video:

To Enter By Mail:

  • Print your name, mailing address, email address and phone number on a 3”x5” postcard and mail your entry to: Banfield Client Experience Sweepstakes, PMI Station, PO Box 3577, Southbury, CT 06488-3577.

More Information: Sweepstakes official rules


  • Sweepstakes Sponsor: Medical Management International, Inc., 8000 NE Tillamook Street, Portland, OR 97213
  • Survey Website:
  • Sweepstakes Start Date: May 16, 2014
  • Sweepstakes End Date: May 15, 2015
  • Sweepstakes Prize: $2,000 cash
  • Odds of Winning: Odds of winning will be determined by the number of eligible entries received for each Entry Period.