KFC Customer Satisfaction Survey

About the KFC Customer Satisfaction Survey

The KFC Customer Satisfaction Survey, found at www.TalktoKFC.com, is an online questionnaire designed by KFC that is used to measure their customers satisfaction of specific products and services KFC offers. The company wants this information that you provide to help improve products, services rendered, and the general atmosphere of the store. This survey is completed online for your convenience.

Participating in this survey allows you to have a voice. You are allowed to leave honest feedback about your recent experience at the restaurant. You are allowed to be as critical or as praising as you want, to ensure the company gets a good idea of your experience. The company wants this important feedback so they can learn what is working and what isn’t. This way, they can make improvements. As an added bonus, you have a chance to win a $1,000 cash by entering a sweepstakes.

How to Participate in the KFC Customer Satisfaction Survey


  • You must be a legal resident of the United States of America and 18 years of age or older.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

  1. Go to www.TalktoKFC.com.
  2. If Spanish is your preferred language, click the flag towards the bottom of the text box. Otherwise, click Enter.
  3. Type in the restaurant number from your receipt. If you need help, click the “help” hyperlink in the bottom right corner. Click next when ready.
  4. Next, they will ask you to confirm the number is correct. Select yes and continue.
  5. Answer the questions as they are given. Please answer honestly. In some cases, you will be allowed to type an answer into a text box. Please use these whenever possible.
  6. At the end of the survey, you will have a chance to enter the sweepstakes. If you do not wish to enter the sweepstakes, please close your browser window at the end of the survey. Otherwise, enter the information requested and select next.

Survey Video:

To Enter By Mail:

  • Print your name, mailing address (no P.O. Boxes), email address and phone number on a 3”x5” postcard and mail your entry to: 1737 McGee, Kansas City, MO 64108.

To Enter By Phone:

  • Call 1-888-731-4465

More Information: Sweepstakes official rules