About the El Fenix Guest Satisfaction Survey
The El Fenix Guest Satisfaction Survey, found at www.Talktoelfenix.com, is an online questionnaire designed by El Fenix that will tell the company the ratings of their customer service and products. This helps them make improvements where necessary and give a better experience. This survey is done online for your convenience.
Many surveys now are offering a small reward for participating. However, this survey does not offer any type of reward. It is still important to take the survey and tell the company your thoughts and feelings, though, because it gives you a voice; you are able to tell them what you like and don’t like. The company wants this information because they want to make their restaurants better to get repeat business.
How to Participate in the El Fenix Guest Satisfaction Survey
You Will Need:
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent El Fenix receipt that contains an invitation for the survey.
Steps To Do Survey:
- Go to www.Talktoelfenix.com.
- Read the short paragraph on the web page.
- Enter the restaurant number from your receipt. This will be found at the bottom. Click Next when ready.
- Answer questions. The questions will be in three categories: how you felt about the restaurant itself, will you return, and will you tell others. They will either be multiple choice or provide a text box. With the multiple choice questions, you may be able to select more than one answer, so read directions carefully. With the text box questions, it will ask a specific question (Did you have a problem while at our restaurant?) and you will type in your answer. It is important to be honest and give as much detail as you can.
Steps To Do Survey Video by CustomerSatisfactionSurveyHQ: