J.B. Robinson Jewelers Customer Satisfaction Survey

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The J.B. Robinson Jewelers Customer Satisfaction Survey, found at survey.jbr.com, is an online questionnaire designed by J.B. Robinson that keeps track of customer satisfaction in regards to many things. The information from these questionnaires helps the company decide where improvements should be made. This survey is done online for your convenience.

If you take part in this survey, you help the company become better. It is important to leave feedback about your experience so the company will know where troubles may lie. If you have a problem, let them know; if something good happened, also explain that. It can greatly help for you to do this. You will also receive a chance to enter a sweepstakes where you could win a gift card worth $1,000, good at J.B. Robinson Jewelers.

About J.B. Robinson Jewelers

J.B. Robinson Jewelers is a member of Sterling Family Jewelers that includes name brand fine jewelry stores, such as Kay Jewelers, Earnest Jones, People and Piercing Pagoda, and others. They offer thousands of styles of diamond and fine metal rings, earrings, necklaces, bracelets, and watches.

Their watch collection includes men’s and women’s quality wrist and pocket watches from Bulova, Movado, Citizen, and LeVian Time, and Tissot as well as kid’s watches. Website visitors can create an account, view sale items, and apply for credit on the site and make online purchases at any time. J.B. Robinson Jewelers warranties on purchases.

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How to Participate in the J.B. Robinson Jewelers Customer Satisfaction Survey

You Must:

  • A computer with Internet access.
  • The ability to read English well enough to participate.
  • Have a recent J.B. Robinson Jewelers receipt from a participating store.
  • Be 18 years of age or older to participate.

Instructions:

  1. Go to survey.jbr.com.
  2. Read the page and view the sweepstakes rules, if you choose to. When ready, click the continue button.
  3. Enter the code from your receipt. This should be 11 digits and will be located towards the top of the receipt underneath the telephone number.
  4. Answer questions. These are meant to rate your experience; some will be multiple choice and allow you to choose one or more answers. Others will have a number scale and provide you with one comment. Rate your experience in regards to the comment. Still others will provide text boxes.
  5. Enter the drawing; follow directions, which will explain what to do and why. Include the information on the form that is asked.

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