Chick-fil-A Customer Experience Survey

About The Chick-fil-A Customer Experience Survey

The Chick-fil-A Customer Experience Survey, found at, is an online survey designed by Chick-fil-A that gives customers an opportunity to give feedback on services and products they offer. The company uses this information to learn what you want from them as a company, both product-wise and service-wise. This is an online survey; take it whenever you have free time.

By participating in the survey, you give valuable, important feedback that the company uses to improve customer service and products. As a reward for participating in this survey, you will receive a validation code that you can redeem for a free original chicken sandwich. You are not required to use the code in order to leave your feedback.

How to Participate in the Chick-fil-A Customer Experience Survey


  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • Have a recent receipt from a participating store.

To Enter online:

Steps To Do Survey:

  1. Go to
  2. Enter the serial number located on the receipt. Click start.
  3. You will be asked a series of questions regarding your most recent visit to the restaurant. It is important to answer these questions honestly and thoroughly. Do not be afraid to enter comments, where applicable.
  4. When you are finished with the survey, you will be shown a validation code. If you would like to receive a free chicken sandwich, write the code on your receipt and take it in the next time you visit a Chick-fil-A restaurant. If you do not want a free sandwich, simply ignore the code and close your browser window.

Survey Video: