The Chick-fil-A Customer Experience Survey, found at www.mychickfilavisit.com, is an online survey designed by Chick-fil-A that gives customers an opportunity to give feedback on services and products they offer. The company uses this information to learn what you want from them as a company, both product-wise and service-wise. This is an online survey; take it whenever you have free time.
By participating in the survey, you give valuable, important feedback that the company uses to improve customer service and products. As a reward for participating in this survey, you will receive a validation code that you can redeem for a free chicken sandwich. You are not required to use the code in order to leave your feedback.
How to take the Chick-fil-A Customer Experience Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent Chick-fil-A receipt that contains an invitation for the survey.
Steps To Do Survey:
- Go to www.MyCFAvisit.com.
- For English, continue to step 3. For Spanish, select the blue hyperlink at the bottom of the white box and then proceed to step 3.
- Select how you visited the store.
- Using a five-point scale, select your overall satisfaction.
- Continue using the scale and answer more questions.
- Answer whether you had a problem. If yes, you will be asked questions about the problem and if it was fixed. If you didn’t have a problem, select no and continue.
- Whether highly satisfied or not, you will be asked why you gave that rating. Please use your own words and type them into the text box. This is optional.
- Answer a few yes or no questions about your order.
- Select what you ordered from the listed items. You can select more than one.
- Answer a few more questions about your order.
- Using the scale again, answer multiple questions.
- Answer questions about the relationship and community-giving of the company.
- Answer how many times you ate out, along with the amount of times you ate at that restaurant.
- Answer a few classification questions.
- Receive your code. Write the code on the old receipt. Take the code/receipt to the same restaurant to redeem for the offer.
- Chick-fil-A official website: http://www.chick-fil-a.com/
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