CraftWorks Guest Satisfaction Survey


About the CraftWorks Guest Satisfaction Survey

The CraftWorks Guest Satisfaction Survey, found at, is an online questionnaire designed by CraftWorks that measures customer appreciation and happiness. Improvements throughout the store can then be made by the company. This survey is done online for your convenience.

This survey is your best chance to tell the company how you feel. It is important to the company to hear your opinions and your suggestions. They need to know what works; this tells them they’re doing a good job. They also need to know what doesn’t work; this tells them there may be a problem and they should work toward making any improvements. It also helps you. It allows you to have a voice and you can also receive a special offer through the use of a validation code. The receipt will tell you the offer.

How to Participate in the CraftWorks Guest Satisfaction Survey

You Will Need:

  • Have access to a computer and Internet access.
  • Be able to read English.
  • Have your recent CraftWorks receipt that contains an invitation for the survey.

Steps To Do Survey:

  1. Go to
  2. To proceed through the survey in Chinese, click the Chinese symbols that are highlighted in blue toward the middle and to the right. Otherwise, go to Step 3.
  3. Enter the 18 digit code from your receipt. This should either be highlighted or should say “Survey Code”. Click Start.
  4. Answer questions. Be honest and read through all directions and all questions. This will ensure that you fully understand the question.
  5. Write the code down that you receive. There should be a special spot on your receipt to write the code. Take the code and the receipt with you on your next visit and redeem for the offer printed on the receipt.

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