Burger King Experience Survey

About the Burger King Experience Survey

The Burger King Experience Survey, found at www.MyBKexperience.com, is an online questionnaire designed by Burger King to help improve customer satisfaction. You will receive a validation code to write down for special savings.

How to Participate in the Burger King Experience Survey

Requirements

  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • Have a recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

  1. Go to www.MyBKexperience.com.
  2. If English is your language, go to Step 3. Otherwise, click on the hyperlink in your native language to continue.
  3. Enter the restaurant number from your receipt, along with the state, date and time of your visit.
  4. Select your order type and how many people were in your party.
  5. Using a five-point scale, answer the questions, which will span over a few pages.
  6. Answer whether you had a problem on the visit. If yes, you will be asked to provide more information about the problem by selecting statements that best fit your answer and whether it was resolved.
  7. Select the main item or items you purchased.
  8. Select the side items, drinks and sweets you purchased.
  9. After answer a few more scale questions, you will be asked what could be improved with the store. You are not obligated to answer, though your comments could be helpful.
  10. Select answers to how the team could be more friendly.
  11. Answer questions about the order taker and whether they offered you items, told you about the survey and others.
  12. Answer questions about your travel patterns and how much you paid.
  13. Validation. Read about the code and how to use it. Write the code on your receipt in the provided area and read the receipt to see your offer.

Survey Video:

Summary