Bath & Body Works Customer Satisfaction Survey


About the Bath & Body Works Customer Satisfaction Survey

The Bath & Body Works Customer Satisfaction Survey, found at, is an online questionnaire designed by Bath & Body Works that helps the business track customer happiness of items and service offered to the customers. The business uses the information you offer to perfect their items, customer service and atmosphere in the shop. This survey is done online for your convenience.

Taking this survey gives you a great chance to leave feedback. It is in your best interest to leave feedback to the company, especially if you had a bad experience. The company wants your feedback because they want to know how you feel. If you had a bad experience, they want to know why so they can work on changing it. You will also receive a special offer. See your receipt for what you will receive; this could be a free item or percentage off your next bill.

How to Participate in the Bath & Body Works Customer Satisfaction Survey

You Will Need:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Bath & Body Works receipt that contains an invitation for the survey.

Steps To Do Survey:

  1. Go to
  2. For Spanish, click the hyperlink under the dark blue button. For English, proceed to step 3.
  3. Enter the invitation number from your receipt. This should be 16 digits. Click Start.
  4. Answer questions that will help the company rate your experience. Be honest and thorough and consider using text boxes when available.
  5. Write your validation code in the provided space. This code will allow you to get the offer on your receipt. Take the entire thing with you on a future visit for redemption. If there is anything else to fill out, please do so before arriving at the store.

Steps To Do Survey Video by CustomerSatisfactionSurveyHQ:

Related Links: