Krystal Guest Survey


About the Krystal Guest Survey

The Krystal Guest Survey, found at, is an online questionnaire designed by Krystal to help determine customer satisfaction of products and services offered by them. The company will use the information you provide to improve areas such as customer service, atmosphere of the store, and their products. This survey is taken online for your convenience.

If you choose to participate in this survey, you will have a chance to leave important feedback about your recent experience. The company really wants this information so they can learn what works and what doesn’t. If they understand what customers don’t like, they can work to change it, making your experience better the next time. You will also receive a validation code to write on your receipt. In most cases, you will receive a free item if you purchase a specific item. However, look at your receipt to see what you will receive with the code. You are not required to write down or use the validation code in order to leave feedback.

How to Participate in the Krystal Guest Survey

You Will Need:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Krystal receipt that contains an invitation for the survey.

Steps To Do Survey:

  1. Go to
  2. Type the 12-digit survey code from the bottom of your receipt. There is a diagram to help you. You will also need to enter the time you were at the restaurant. This should be found at the top of your receipt.
  3. Answer questions about your experience. Please be honest and thorough.
  4. When you are finished with the survey, you will receive a validation code. Please write this code on your receipt and take the receipt with you on your next visit to Krystal to redeem. You may need to purchase something in order to redeem, so read your receipt carefully.

Steps To Do Survey Video by CustomerSatisfactionSurveyHQ:

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