About the Hess/Hess Express Guest Satisfaction Survey
The Hess/Hess Express Guest Satisfaction Survey, found at www.Hessfeedback.com, is an online questionnaire designed by Hess/Hess Express to help improve customer satisfaction. You can also enter a drawing where you could win a $500 Hess/WilcoHess Gift Card.
How to Participate in the Hess/Hess Express Guest Satisfaction Survey
You Will Need:
- Have access to a computer and Internet access.
- Be able to read English.
- Have your recent Hess/Hess Express receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
Steps To Do Survey:
- Go to www.Hessfeedback.com.
- Enter the survey code, date, time and the amount you spent in the boxes and click start. You can also read about the sweepstakes.
- Answer questions with a five-point scale supplied by the company. Read the statements carefully and select an answer.
- Select your answer about whether you will tell others using a 10-point scale.
- Select what you purchased and how you paid.
- Select everything that you purchased. You can check multiple boxes, if needed. Then you will answer more questions about your items, if necessary.
- Select the services you used, such as ATM, air or restroom.
- Using the five-point scale again, rate your experiences.
- If you had a problem, you will be asked to elaborate. Otherwise, you can skip this step and move to the next.
- You will then be asked if you think you will return and when.
- You will be asked to explain why you gave a great review or a poor one.
- Answer a few more questions about your visit, your preferences and your likes.
- Answer classification questions.
- Answer if you want to enter the draw. If yes, provide your information. If no, you can go ahead and close your browser.
Steps To Do Survey Video by CustomerSatisfactionSurveyHQ:
- Hess/Hess Express Guest Satisfaction Survey Sweepstakes Official Rules