Heinen’s Survey

About the Heinen’s Survey

The Heinen’s Survey, found at www.Heinensfeedback.com, is an online questionnaire designed by Heinen’s that measures customer satisfaction of services and products offered by them. The company will use the information you provide to help them improve their customer service, atmosphere in the store, and their products. The survey is done online for your convenience.

If you participate in this survey, you will have an opportunity to leave valuable and important feedback about your recent experience with the store. This company really wants this feedback so they can understand what works and what doesn’t. This way, they can work to fix any problems and give you a better experience. You will also receive a validation code to write on your receipt to redeem the offer on your survey invitation. You are not required to use the discount in order to leave feedback.

How to Participate in the Heinen’s Survey


  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • Have a recent receipt from a participating store.

To Enter By Online:

Steps To Do Survey:

  1. Go to www.Heinensfeedback.com.
  2. Enter the fourteen-digit code from your receipt into the text boxes provided. You are not required to “tab” over to the next box; continue typing until the end. Click Start when ready.
  3. Answer questions about your visit. It is important to be honest and thorough. Some questions will be multiple choice where you select one answer. Others will be multiple choice where you can select more than one answer. Still others will provide a text box where you type in your answers. Please follow directions.
  4. When finished with the survey, you will be shown a validation code. You must write this code on your receipt and take it with you on your next visit to redeem.

Survey Video: