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Five Guys Customer Experience Survey

About the Five Guys Customer Experience Survey

The Give Guys Customer Experience Survey, found at www.FiveGuys.com/survey, is an online questionnaire designed by Five Guys Restaurants that will measure customer satisfaction of the restaurant’s service and products. The company will use the information provided by you to improve in many areas, including the general atmosphere of the restaurant, customer service, and even specific products. This survey is completed online, giving you more convenience.

It is not required to participate in the Five Guys Customer Experience Survey, but there are some benefits of doing so. One benefit is that you will be able to leave feedback. Companies know that customers have things to say–both good and bad. The company actually wants this information so they can determine what is working and making money and what isn’t and needs to be changed. Another great benefit to completing this survey is you will be entered into a monthly drawing and could possibly win a $25.00 gift card to Five Guys restaurants.

How To Participate In The Five Guys Customer Experience Survey


  • You must be a legal resident of the United States of America or the District of Columbia, who are 18 years of age or older at time of entry.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

  1. Go to www.FiveGuys.com/survey.
  2. You will be asked to enter the store number, date of your visit, and the check number. Please enter these into the appropriate text boxes. A diagram has been provided to help you locate this information. You should also read the instructions at the top of the page. Click Start Survey when ready.
  3. You will be asked questions about your most recent visit. Please answer these honestly and thoroughly. In some cases, you will be provided a text box; use these whenever possible. Make sure to follow directions.
  4. When you are finished with the survey, you will be asked to enter the sweepstakes. You are not required to enter in order to leave feedback. Simply close the browser window if you do not wish to leave feedback; otherwise, follow directions.

Video Survey:

To Enter By Mail:

  • Print your name, mailing address (no P.O. Boxes), email address and phone number on a 3”x5” postcard and mail your entry to: Five Guys “Customer Satisfaction Survey” Sweepstakes Entry, 625 Panorama Trail Suite 2100, Rochester, NY 14625.

More Information: Sweepstakes official rules


  • Sweepstakes Sponsor: Five Guys Enterprises, LLC., 10440 Furnace Road, Suite B, Lorton, VA 22079.
  • Survey Website: www.FiveGuys.com/survey
  • Sweepstakes Start Date: January 1, 2014
  • Sweepstakes End Date: December 31, 2014
  • Sweepstakes Prize: $25 Five Guys Gift Card
  • Odds of Winning: Odds of winning will be determined by the number of eligible entries received for each Entry

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