ECCA Customer Survey

About the ECCA Customer Survey

The ECCA Customer Survey, found at, is an online questionnaire designed by ECCA that helps measure customer satisfaction of products and services offered by them. The company then uses the information you provide to help them update their products, customer service and atmosphere throughout the store. This survey can be taken online for your convenience.

By participating in this survey, you have a chance to leave important and valuable feedback about your most recent experience at the store. The company really wants this feedback so they can understand and learn what does and doesn’t work. They can then start working on what doesn’t work to help you and others have a better shopping experience. You will also be entered into a sweepstakes where you could win a check for $1,000. You do not have to enter the sweepstakes to leave feedback.

How to Participate in the ECCA Customer Survey


  • You must be a legal resident residing in the 48 contiguous United States and D.C. who are at least the age of majority in their state of residence.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter By Online:

Steps To Do Survey:

  1. Go to
  2. Before taking this survey, make sure you have your eyewear already, as some questions will pertain to feel and usability of the purchase. Click start when ready.
  3. Enter the ID number from your receipt. Click the hyperlink for an example. Before clicking continue, you must read the contest rules and check the box that says you have read them. Then you can click Continue.
  4. Answer the questions. You must answer all questions before you can move on. Some questions will be multiple choice and others will provide text boxes. Please follow directions.
  5. Enter the sweepstakes when finished with the questionnaire. If you don’t want to enter the drawing, close your browser window.

To Enter By Mail:

  • Print your name, mailing address, email address and phone number on a 3”x5” postcard and mail your entry to: Visionworks Survey Sweepstakes, c/o The Marketing Agency, PO Box 39149, Fort Lauderdale, FL 33339-9149.

More Information: Sweepstakes official rules


  • Sweepstakes Sponsor: Visionworks of America, Inc., 11103 West Avenue, San Antonio, TX 78213
  • Survey Website:
  • Sweepstakes Start Date: April 7, 2014
  • Sweepstakes End Date: March 31, 2015
  • Sweepstakes Prize: A check for $1,000
  • Odds of Winning: Dependent on the total number of eligible surveys that are completed and eligible mail-in entries received for each Drawing Period.