Duane Reade Customer Satisfaction Survey

About the Duane Reade Customer Satisfaction Survey

The Duane Reade Customer Satisfaction Survey, found at www.DRecares.com, is an online questionnaire designed by Duane Reade that is meant to find out how satisfied customers are with their service. The company uses the survey information to see where they are in terms of customer happiness and what they can do to improve areas. This survey is done online for your convenience.

Giving feedback is important to many customers because it gives them a voice. Whether you had a fantastic experience or a bad one, you want to tell people. It is great to tell family and friends, but it is even better when you can tell the company directly. You can give credit where it is due or make your complaints known. The company wants your feedback because they can listen to any complaints to find out where changes need to occur. You will be entered into a drawing where you could win $3,000 in cash.

How to Participate in the Duane Reade Customer Satisfaction Survey


  • You must be a legal U.S. resident, 18 years of age or older at the time of entry, excluding the residents of Puerto Rico.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter By Online:

Steps To Do Survey:

  1. Go to www.DRecares.com.
  2. Select your preferred language, English or Spanish, by clicking the correct button.
  3. Enter the survey number and password from your receipt. There is a diagram to the left with arrows pointing to where to find the information. Click Take Survey when ready. You can also see past winners and rules from this page.
  4. Answer questions. It is important to be honest and pay attention to all directions.
  5. Enter the sweepstakes. You will only enter contact information, nothing personal or private. You are not required to enter the sweepstakes, but it could be a chance to win money.

To Enter By Mail:

  • Print your information (First Name, Last Name, Address, Phone Number, Email Address, and Month/Year of Birth) in a piece of paper and mail your entry in a stamped envelope to: 2013 Customer Satisfaction Sweepstakes, P.O. Box 9681, Grand Rapids, MN 55745-9681.

To Enter By Phone:

  • Call 1-888-262-7762 or 800-821-9096

More Information: Sweepstakes official rules | Sweepstakes Winners


  • Sweepstakes Sponsor: Duane Reade Inc.
  • Survey Website: www.DRecares.com
  • Sweepstakes Start Date: October 1, 2014
  • Sweepstakes End Date: October 31, 2014
  • Sweepstakes Prize: $3,000
  • Odds of Winning: The odds of winning depend upon the total number of eligible entries received.