CraftWorks Guest Satisfaction Survey

About the CraftWorks Guest Satisfaction Survey

The CraftWorks Guest Satisfaction Survey, found at www.CWsurvey.com, is an online questionnaire designed by CraftWorks that determines customer satisfaction of products and services offered to them. The company will then use this information you provide to help them update their customer service, atmosphere of the store, and products. This survey is done online for your convenience.

By participating in this survey, you have an opportunity to leave important feedback about your recent experiences at the store. The company really wants this feedback so they can learn and understand what works and what doesn’t. They can then start to fix the things that don’t work and give you and others a better experience. You will also receive a validation code to redeem for the item printed on your receipt.

How to Participate in the CraftWorks Guest Satisfaction Survey

Requirements

  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • Have a recent receipt from a participating store.

To Enter By Online:

Steps To Do Survey:

  1. Go to www.CWsurvey.com.
  2. Enter the fifteen digit code from your receipt into the text boxes. Click Start when ready. You may also view the Privacy Policy from this page.
  3. Answer questions about your experience. Most questions will be multiple choice where you select one or more answers. Others will ask a question and provide you a text box to type in your answer. Please use these text boxes when available. Follow directions on each page. You must answer all questions on the page before proceeding.
  4. When you are finished with the questionnaire, you will be given a validation code. This code should be written on the receipt and taken with you on your next visit to redeem.

Survey Video:

Summary

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