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The BI-LO Customer Experience Survey

About the Bi-lo Customer Experience Survey

The BI-LO Customer Experience Survey, found at www.BI-LOsurvey.com, is an online questionnaire designed by Bi-lo companies to help measure consumer satisfaction of their products and services. The company wants this information that you and others provide to help improve on many things. These things include general customer service, the atmosphere and mood of the store, and even specific products sometimes. This questionnaire is done online for convenience.

If you agree to participate in the BI-LO Customer Experience Survey, you will be helping the company very much and giving yourself a voice. They know that the customer wants to talk about the good and the bad of the experience, and companies are learning that this information is actually quite helpful. It is great to know what is working, but it’s also important to know what isn’t and how to change the negative into a positive. As a result of this helpful information you have given, the company is willing to enter you into a special monthly drawing for a $450 BI-LO gift card to the store. You are not required to enter the drawing to leave feedback.

How to Participate in the BI-LO Customer Experience Survey


  • You must be a legal resident of the 50 United States, and D.C., or Puerto Rico at least 21 years of age in his or her state of residence at the time of entry.
  • Devices with Internet access. (PC, Notebook, Laptop, Smartphone, Tablet)
  • A recent receipt from a participating store.

To Enter Online:

Steps To Do Survey:

  1. Go to www.BI-LOsurvey.com.
  2. Enter the survey code found on your receipt into the text box provided. You may also see the contest rules from this page. Click Take Survey when ready.
  3. Over the next few web pages, you will see questions pertaining to your visit. Please answer honestly and really think about your answers. All questions must be answered before moving to the next page.
  4. When you are finished with the questionnaire, you will be given a chance to enter the sweepstakes. Follow all directions and enter your information.

Survey Video:

To Enter By Mail:

  • Print your name, mailing address, email address and phone number on a 3-1/2” x 5”piece of paper and mail your entry to: BI-LO Stores, Inc. “BI-LO Monthly $450 Gift Card” Sweepstakes, 90 Rockwood Place, Rochester, NY 14610

More Information: Sweepstakes official rules


  • Sweepstakes Sponsor: BI-LO, LLC., 5050 Edgewood Court, Jacksonville, FL 32254.
  • Survey Website: www.BI-LOsurvey.com
  • Sweepstakes Start Date: January 1, 2014
  • Sweepstakes End Date: December 31, 2014
  • Sweepstakes Prize: $450 BI-LO Gift Card
  • Odds of Winning: Odds of winning will depend on the total number of eligible entries received from both methods of entry combined.

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